Remote Deposit makes it easy to deposit your checks from anywhere in the galaxy – anytime! No more running to the branch or mailing in your checks.
Here’s How It Works:
- Download the NASA Federal Mobile App from the appropriate link below.
- Tap the Remote Deposit Icon and agree to the terms and conditions.
- Snap a photo of your check and submit your deposit — it’s that easy.
If you want to scan your checks instead, you can do that right from your computer or scanner.*
Remote Deposit Enrollment Form
REMOTE DEPOSIT FAQs
What can we help you with? Answers to some of our most commonly asked questions are below.
How do I enroll in Remote Deposit?
Members who are prequalified for the Remote Deposit Service will have the Remote Deposit option displayed within eServices under Services located on the top menu in eBranch and will be able to use the remote deposit tile in the mobile banking app after accepting the remote deposit agreement. Members without the Remote Deposit option in eBranch or their mobile app may complete an enrollment application above, or may contact us at 1-888-NASA-FCU (627-2328). Eligibility for Remote Deposit is subject to Credit Union approval.
What fees are charged to use Remote Deposit services?
Personal account holders will enjoy free access to the Remote Deposit Service, while Business account holders will incur a per-check deposit fee. Please review our Business Account Fees for more information.
I downloaded the App, but it's asking me for an account number and password. How do I get an account number and password to log in?
The account number and password used to log in to the Mobile Remote Deposit App is the same account number and password used to log in to eBranch online banking. If you're not yet enrolled in eBranch, enroll quickly and easily today.
How should I endorse checks that I submit through Remote Deposit?
The following must be included on the back of the check:
- Your name (i.e., signature)
- Date of deposit (mm/dd/yy)
- The words “NASA FCU for deposit via Remote Deposit only”
PLEASE NOTE: If the back of the check is not properly endorsed, NASA Federal reserves the right to reject the check for deposit. Please review the eBranch Online Banking Service Agreement for more details.
How many checks can I deposit using the Mobile Remote Deposit App?
You can deposit as many checks as you'd like up to your personalized deposit limit. However, you can only deposit one check at a time.
What should I do with the check once it has been scanned?
Please store your check(s) in a safe place for 45 days from the date of your deposit. In the event of a deposit dispute, NASA Federal Credit Union may require presentation of the original check to settle the dispute. After 45 days, you may securely destroy the check.
*Twain compliant scanner required.
Remote Deposit is available to qualified members* via eBranch (using a desktop scanner) or by downloading the free Mobile Remote Deposit App from Apple's App Store℠, from the Google Play™ for Android or from the Windows Phone store. If you don't see the Remote Deposit option available in eBranch, or you cannot use the Mobile Remote Deposit App, request Remote Deposit today to enjoy making deposits anytime, anywhere.
Eligibility for Remote Deposit is subject to Credit Union approval. Remote Deposit is free, however, usage rates from your mobile carrier may apply when using the Mobile Remote Deposit App.
iPhone® is a trademark of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc. Android™ and Google Play™ are trademarks of Google, Inc. NASA FCU is not endorsed, sponsored, affiliated with or otherwise authorized by Apple, Inc. or Google, Inc.
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Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through eBranch Online Banking or Mobile Banking, or visit your nearest branch.
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