Digital Accessibility

DIGITAL ACCESSIBILITY

NASA Federal Credit Union (NASA Federal) recognizes the importance of ensuring its website is accessible to all. Whether you are using assistive technologies such as screen readers, magnifiers, text-to-speech, voice recognition, or other tools, we want your experience to be a positive one. We are committed to increasing the accessibility and usability of our website and other technologies to meet your needs. Our efforts to retrofit and/or upgrade non-accessible information are ongoing and we use a variety of tools and 3rd parties to continue that effort.

If you need assistance or wish to report an issue related to the accessibility of any content on this website or with one of our technologies, please email support@nasafcu.com or call us at 1-888-627-2328 during regular business hours.

We recommend you use the latest version of your web browser, operating system, and assistive technologies when accessing our website or digital banking platform. By using the controls provided by your browser or operating system, you can tailor the content presentation to suit your needs. These tools include 3rd party tools like NVDA for Windows as well as tools built into operating systems like Voiceover for macOS, iPadOS, and iOS as well as TalkBack for Android. Keeping your browsers and operating system up-to-date will also ensure that you have the most options for accessibility.

NASA Federal welcomes your feedback. We want to know what we’re doing right and what we can do better. Contact a NASA Federal representative by calling 1-888-627-2328, emailing support@nasafcu.com, sending a secure message through Online or the Mobile Banking App, writing to NASA Federal Credit Union PO BOX 1588 Bowie, MD 20717-1588, or visiting any of our branch offices in Maryland, Virginia, or DC.