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Fraudulent Email Alert

FRAUDULENT EMAIL ALERT

On occasion, fraudsters will attempt to gain your personal information by sending out an email disguised as NASA Federal. This is known as "phishing" and will typically include a bogus link to capture your information.

Although there are many variations, typically the false email asks the recipient to click on a link to verify their Credit Union account information. The link then directs them to a fraudulent website resembling nasafcu.com or the Online Banking log in page. Here, you'll most likely be asked for your Credit Union account number, PIN, or other personal information.

picture of phishing e-mail example


NASA Federal will never ask for account numbers, passwords, or personal information through email.

As a general rule, if you are asked for account information via email, you should consider it to be a fraudulent attempt to obtain your personal account data and you should delete the email.

If you have responded to such an email and provided any confidential account information, please notify us immediately at support@nasafcu.com or 1-888-NASA-FCU (627-2328). We will take immediate action to protect your account.

NASA Federal Credit Union takes the security of your personal and account information seriously. If you want to know more about ways to keep your information safe, visit our webpage on online banking security.

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NASA Federal Credit Union

Confidential information such as account numbers and social security numbers should not be sent by email for security reasons. Instead, please contact us directly at 1-888-NASA-FCU, send us a secure message through Online Banking or Mobile Banking, or visit your nearest branch.

You are now leaving nasafcu.com and entering a third party website that is not part of NASA Federal Credit Union.

The content you are about to view is produced by a third party unaffiliated to NASA Federal Credit Union. NASA Federal takes no responsibility for the content of the page.