Package Delivery Texts Are Everywhere. So Are the Scams.
October 2, 2026
Key Takeaways
- Don’t click unexpected delivery links in texts or emails.
- A small “redelivery fee” can be a tactic to steal card information.
- Check package status directly through the retailer or shipping company.
- Be suspicious of messages creating unnecessary urgency.
- Never provide passwords or financial information through an unexpected shipping message.
Main Article
“Your package couldn’t be delivered.” “Confirm your shipping address.” “You owe a small redelivery fee.” Messages like these can seem completely believable—especially during a season when packages may arrive at your home several times a week. Unfortunately, scammers know that too.
How the Scam Works
You receive a text or email claiming that a package cannot be delivered.
The message may say:
- Your address is incomplete.
- A delivery attempt failed.
- Your package is being held.
- A small fee is required.
- You must respond immediately to avoid having the package returned.
A link takes you to a website designed to resemble a legitimate delivery company.
You may then be asked for your name, address, payment card information or account credentials.
The package may not exist at all.
Why These Messages Work
Delivery scams don’t need to know whether you’re actually expecting a package.
During busy shopping periods, there’s a good chance you are.
Scammers also rely on urgency. When people believe a delivery could be canceled or returned, they’re more likely to click before thinking.
What Should You Do Instead?
If you’re concerned about a delivery, don’t use the link in the message.
Instead:
- Open the retailer’s app or website directly.
- Sign in to your account.
- Review your order history.
- Use the tracking number provided with your original purchase confirmation.
You can also visit the shipping company’s official website independently and enter the tracking number there.
What If You Already Entered Your Card Information?
Contact your card issuer or financial institution as soon as possible.
Also change any password you entered on the suspicious site, particularly if you’ve used that password elsewhere.
Continue monitoring your accounts for unauthorized transactions.
A delivery notification may feel routine, but that’s exactly what scammers are counting on. When a shipping message arrives unexpectedly, verify first and click later.
